Written by Gio Arcuri, OT, MSc
April 2, 2026
Mental Health Occupational Therapist
Course Lecturer, McGill University
Founder of Clinique Vivago
Important Medical & Clinical Disclaimer
The information provided on this page is for educational and informational purposes only. It does not constitute medical, psychological, psychiatric, or therapeutic advice.
This content is not intended to:
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Diagnose any mental health condition
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Replace individualized clinical assessment
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Recommend specific medications or treatment plans
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Substitute for consultation with a licensed healthcare professional
Treatment decisions — including whether to start, stop, or adjust medication — must always be made in consultation with a qualified physician, psychiatrist, nurse practitioner, or other authorized prescriber.
Social anxiety is more than shyness. It involves intense fear of being watched, judged, embarrassed, or rejected in social or performance situations, and it can interfere with daily life, school, work, relationships, and participation in ordinary activities. The National Institute of Mental Health explains that social anxiety disorder can significantly affect quality of life and that effective treatment is available (National Institute of Mental Health [NIMH], n.d.).
At Clinique Vivago, social anxiety should not be understood only as a problem of fearful thoughts. It is also a functional participation issue. When anxiety makes it hard to speak in class, ask for help, attend events, make calls, date, network, order food, participate in meetings, or tolerate being seen, the problem is not just internal distress. The problem is that life starts shrinking. Occupational therapy’s role in mental health includes helping people develop healthy routines, navigate stress, and participate more fully in daily life, work, school, and community roles (American Occupational Therapy Association [AOTA], n.d.).
What is social anxiety?
Social anxiety disorder is characterized by intense fear in social situations where a person may be scrutinized by others. People often fear that they will say or do something humiliating, appear visibly anxious, or be negatively judged. NIMH describes it as more than ordinary shyness, and Mayo Clinic notes that it can be chronic when untreated (Mayo Clinic, 2021a; NIMH, n.d.).
Common examples include fear of:
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speaking in groups
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meeting new people
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eating in front of others
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making phone calls
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asking questions
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dating
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being assertive
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attending parties or networking events
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using public washrooms
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being observed while working or writing
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presentations, interviews, auditions, or oral exams (NIMH, n.d.).
Social anxiety vs shyness
Shyness is a temperament style. Social anxiety is a clinical problem when fear becomes intense, persistent, and functionally impairing. NIMH explicitly distinguishes social anxiety disorder from ordinary shyness and notes that the disorder can significantly disrupt life. Mayo Clinic similarly emphasizes that treatment is especially relevant when anxiety affects daily functioning (Mayo Clinic, 2021a; NIMH, n.d.).
A simple distinction is this:
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Shyness may feel uncomfortable, but the person can often still participate.
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Social anxiety leads to significant distress, avoidance, or functional restriction in social, academic, or professional life (NIMH, n.d.).
Social anxiety vs performance anxiety
Performance anxiety can be one form of social anxiety, but it is often narrower. A person with performance anxiety may mainly fear evaluative situations such as presentations, auditions, interviews, meetings, or exams. A person with broader social anxiety may also fear conversations, group settings, dating, eating in public, being observed, or everyday interactions. NIMH’s description of social anxiety disorder is broad enough to include both social and performance situations (NIMH, n.d.).
Common symptoms of social anxiety
Social anxiety can affect thoughts, body, emotions, and behavior. People may experience:
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rapid heartbeat
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sweating
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trembling
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nausea
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dry mouth
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blushing
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mind going blank
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anticipatory dread
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harsh self-monitoring
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post-event rumination
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strong urges to avoid or escape
NIMH and Mayo Clinic both describe these as common features of social-anxiety-related problems (Mayo Clinic, 2021b; NIMH, n.d.).
How social anxiety affects daily functioning
Social anxiety can affect far more than outward sociability. Mayo Clinic notes that severe social anxiety can interfere with daily routines, work, school, and relationships. In practice, it may impair:
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class participation
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work meetings
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interviews
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dating
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making or keeping friends
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requesting accommodations
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networking
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self-advocacy
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errands and appointments
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participation in leisure and community life (Mayo Clinic, 2021b).
This is one of the reasons social anxiety is such a strong fit for Vivago’s approach. Occupational therapy in mental health focuses on what a person wants and needs to do in daily life, and on how emotional distress affects routines, participation, and functioning (AOTA, n.d.).
Why social anxiety persists
Social anxiety is often maintained by a cycle of fear, avoidance, temporary relief, and longer-term restriction. A person avoids a situation, feels relief in the short term, but never gets the chance to learn that the feared outcome may not happen, or that anxiety can decrease without escape. This is one reason exposure-based elements within CBT are so important. NIMH describes CBT for social anxiety as helping people learn different ways of thinking and behaving in anxiety-provoking situations (NIMH, n.d.).
Other maintaining factors may include perfectionism, self-criticism, post-event rumination, fear of visible anxiety symptoms, low social confidence, avoidance habits, and stress overload. These are clinically consistent with CBT-based models used in anxiety care (Mayo Clinic, 2021a).
The Vivago approach to social anxiety
1. We see social anxiety as both emotional and functional
At Vivago, social anxiety should not be reduced to “thinking too much about what others think.” It is also about how fear affects participation in real life. A strong treatment plan should ask:
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What situations are avoided?
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What does the person stop doing because of fear?
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What does anxiety cost in school, work, relationships, health care, and day-to-day living?
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How much of the problem is anticipatory fear, avoidance, shutdown, overpreparation, or exhaustion afterward?
This kind of functional formulation is highly consistent with occupational therapy and with mainstream treatment guidance that focuses on impairment in daily functioning (AOTA, n.d.; Mayo Clinic, 2021a).
2. We prioritize evidence-based treatment
NIMH identifies CBT as a well-studied, research-supported treatment for social anxiety disorder and refers to it as a gold-standard psychotherapy. Mayo Clinic and NHS also list CBT as a main treatment option, and NHS notes that CBT can be offered individually, in groups, or through guided self-help formats (Mayo Clinic, 2021a; NHS, n.d.; NIMH, n.d.).
3. We use graded exposure, not lifelong avoidance
A central part of effective treatment is gradually facing feared situations in a structured way rather than organizing life around escape. In practice, this may involve moving from easier social tasks to harder ones, repeating them enough for learning to occur, and reducing the safety behaviors that keep fear going. This exposure-based logic is embedded in CBT approaches described by NIMH, Mayo Clinic, and NHS (Mayo Clinic, 2021a; NHS, n.d.; NIMH, n.d.).
4. We focus on meaningful participation
A stronger Vivago-style approach should make clear that treatment is not just about “feeling less anxious.” It is about being able to:
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speak up in class
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participate in meetings
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date
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advocate for oneself
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interview for jobs
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attend social events
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reconnect with friends
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tolerate being seen
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function more freely in daily life
Occupational therapy is particularly well suited to this participation-based framing (AOTA, n.d.).
5. We tailor treatment to the person
Some people mainly fear public speaking. Others fear unstructured interaction. Others avoid texting back, asking questions, eating around others, or being observed. Some have broader social anxiety; others also struggle with perfectionism, procrastination, burnout, ADHD, trauma-related difficulties, or neurodivergence. The treatment plan should match the real pattern rather than forcing everyone into the same formula. Mainstream clinical guidance supports treatment based on severity and impact on functioning (Mayo Clinic, 2021a).
How occupational therapy can help with social anxiety
This is one of the strongest ways Vivago can differentiate itself.
Occupational therapy focuses on doing, not only talking
AOTA explains that occupational therapy helps people participate in the everyday activities that matter to them. In social anxiety, that may mean working on participation in:
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school
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work
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dating
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social life
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community settings
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appointments
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self-advocacy
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leadership
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communication tasks
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recovery after social demands (AOTA, n.d.).
Occupational therapy can help translate insight into action
Many people with social anxiety understand that their fear is excessive, but still feel unable to behave differently. Occupational therapy can help bridge that gap by targeting:
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routines before social demands
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task breakdown
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graded participation goals
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exposure built into real life
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environmental supports
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pacing and recovery
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planning for difficult transitions
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reducing avoidance in concrete contexts
This fits well with occupational therapy’s participation and performance framework (AOTA, n.d.).
Occupational therapy can support school and work functioning
Social anxiety often causes missed participation marks, silence in meetings, avoided promotions, unasked questions, delayed emails, declined opportunities, and isolation at work or school. OT is well placed to address these because it works directly with habits, routines, environments, and participation demands (AOTA, n.d.).
Occupational therapy can help with recovery, not only exposure
Some people can get through a social event or presentation but then crash afterward. OT can help build sustainable routines around preparation, regulation, and post-event recovery so treatment supports not only exposure, but also continued functioning. This is consistent with OT’s role in managing routines and the stresses of life (AOTA, n.d.).
What treatment may look like at Vivago
Assessment and formulation
A strong treatment plan starts by understanding:
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what situations trigger the fear
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what the person predicts will happen
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what bodily symptoms arise
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what avoidance or safety behaviors are present
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whether the fear is narrower or part of broader social anxiety
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whether perfectionism, procrastination, burnout, ADHD, or trauma-related factors are contributing
This type of individualized formulation is consistent with evidence-based care for anxiety problems (Mayo Clinic, 2021a).
Psychotherapy
Psychotherapy may include:
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CBT
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cognitive restructuring
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graded exposure
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reduction of safety behaviors
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social-confidence practice
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emotional regulation strategies
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self-compassion work when shame is central
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ACT-informed work when rigidity and avoidance are prominent
CBT is the best-supported psychotherapy named by the major clinical sources reviewed here (Mayo Clinic, 2021a; NHS, n.d.; NIMH, n.d.).
Occupational therapy
Occupational therapy may focus on:
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participation goals tied to real life
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routines before social demands
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task initiation and follow-through
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school and work participation
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community exposure
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recovery routines
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pacing and energy management
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graded engagement in avoided roles and activities
These targets align closely with AOTA’s descriptions of occupational therapy in mental health (AOTA, n.d.).
Medication support when appropriate
Mayo Clinic states that treatment may include psychotherapy, medications, or both. NIMH also notes that antidepressants, anti-anxiety medications, and in some cases beta-blockers may be used depending on the presentation and treatment plan (Mayo Clinic, 2021a; NIMH, n.d.).
Interdisciplinary care when needed
Some people will benefit from a broader team-based approach, especially if social anxiety overlaps with depression, burnout, perfectionism, procrastination, ADHD, trauma, or major functional impairment. Vivago’s interdisciplinary positioning is a meaningful advantage here. Team-based anxiety care is also consistent with broader mental health service models (Mayo Clinic, 2021c).
Best practices in treating social anxiety
Treat avoidance directly
Avoidance keeps social anxiety strong. Treatment should directly target the behaviors that shrink participation over time. Exposure-based CBT is built around this principle (NIMH, n.d.).
Focus on functioning, not just symptom reduction
A good plan should ask:
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Is the person participating more?
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Are they avoiding fewer situations?
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Are school and work functioning improving?
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Are relationships becoming easier to maintain?
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Is recovery after social demands getting better?
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Is quality of life improving?
This functional emphasis is supported by Mayo Clinic’s focus on daily-life impairment and AOTA’s focus on participation (AOTA, n.d.; Mayo Clinic, 2021a).
Use repeated, graded practice
Social anxiety rarely changes through insight alone. Repeated, structured practice matters. NHS and NIMH both support CBT approaches that include facing feared situations gradually and learning different responses (NHS, n.d.; NIMH, n.d.).
Address perfectionism and shame where relevant
Many people with social anxiety are not only afraid of social situations. They are afraid of being exposed as awkward, inadequate, or disappointing. Shame and perfectionistic standards often need direct attention alongside exposure. This is clinically consistent with CBT’s focus on unhelpful thoughts and behaviors (Mayo Clinic, 2021a).
When to seek help
It may be time to seek support if:
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you regularly avoid social or evaluative situations
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the fear affects work, school, dating, or friendships
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you dread being watched or judged
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your sleep or preparation is disrupted before social demands
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you feel ashamed, trapped, or exhausted by avoidance
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your life is getting smaller because of fear
Mayo Clinic and NIMH both make clear that treatment matters when anxiety is interfering with everyday life (Mayo Clinic, 2021a; NIMH, n.d.).
Frequently asked questions
Is social anxiety the same as shyness?
No. Shyness can be a normal personality style. Social anxiety is more intense, more impairing, and more likely to cause significant avoidance or distress (NIMH, n.d.).
Can social anxiety be treated?
Yes. Major clinical sources identify CBT as a core treatment, with medication also used in some cases (Mayo Clinic, 2021a; NHS, n.d.; NIMH, n.d.).
Can occupational therapy help with social anxiety?
Yes. Occupational therapy can be especially helpful when social anxiety affects routines, work, school, participation, follow-through, and daily life functioning (AOTA, n.d.).
What makes Vivago’s approach different?
Vivago can offer a stronger, more function-focused model by combining evidence-based psychotherapy with occupational therapy, graded participation goals, interdisciplinary care, and a real-life focus on what anxiety is preventing the person from doing (AOTA, n.d.; Mayo Clinic, 2021a; NIMH, n.d.).
References
American Occupational Therapy Association. (n.d.). Mental health and well-being. Describes OT’s role in helping clients manage mental health needs, build routines, and participate in everyday life.
American Occupational Therapy Association. (n.d.). What is occupational therapy? Describes OT as enabling participation in daily living and important life activities.
American Occupational Therapy Association. (n.d.). Occupations and everyday activities. Explains how occupational therapy intervention plans support participation and engagement in meaningful activities.
Mayo Clinic. (2021a). Social anxiety disorder (social phobia) – Diagnosis and treatment. States that common treatment includes psychotherapy, medication, or both, depending on impact.
Mayo Clinic. (2021b). Social anxiety disorder (social phobia) – Symptoms and causes. Notes that severe social anxiety can disrupt relationships, routines, work, school, and other activities.
Mayo Clinic. (2021c). Social anxiety disorder care at Mayo Clinic. Describes multidisciplinary care for social anxiety disorder.
National Institute of Mental Health. (n.d.). Social anxiety disorder: More than just shyness. Describes symptoms and identifies CBT as a gold-standard psychotherapy; also discusses medication options.
NHS. (n.d.). Social anxiety (social phobia). Lists CBT and guided self-help among treatments for social anxiety.
